Sabika Tech (“Sabika”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website, products, services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1️⃣ Introduction

Sabika Tech provides technology-related services and solutions, including:

• ERP Implementation (Powered by Odoo)
• AI Automation
• Custom Software Development
• System Integration
• Business Process Automation
• IT Consulting

This Privacy Policy applies to:

• website visitors
• clients
• prospective clients
• users interacting with our services or communication channels

2️⃣ Information We Collect

We may collect various types of information depending on how you interact with us.

A. Personal Information

Information you voluntarily provide, including:

• full name
• company name
• email address
• phone number
• job title
• business information
• inquiry details
• project requirements

This information may be collected through:

• contact forms
• consultation requests
• WhatsApp/chat interactions
• email communication
• service inquiries

B. Technical & Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• browser type
• operating system
• device information
• pages visited
• session duration
• referral sources
• geographic region (approximate)
• interaction behavior

This data helps us understand website usage and improve user experience.

C. Cookies & Tracking Technologies

We may use:

• cookies
• analytics tools
• tracking pixels
• session technologies

to improve functionality, measure traffic, and analyze user behavior.

These technologies may collect:

• browsing behavior
• session activity
• click interactions
• traffic sources

3️⃣ How We Use Information

We may use collected information for purposes including:

• responding to inquiries
• providing consultations or services
• managing projects and communications
• improving website functionality and performance
• analyzing website traffic and visitor behavior
• improving user experience
• maintaining security and fraud prevention
• sending relevant updates or business communications
• internal operational and business analysis

We only use information where there is a legitimate business purpose or lawful basis.

4️⃣ Analytics & Tracking Tools

Sabika Tech may use analytics and tracking tools such as:

• Google Analytics
• Google Search Console
• Microsoft Clarity
• website performance monitoring tools

These services help us:

• understand visitor behavior
• improve website performance
• optimize content and user experience
• measure marketing effectiveness

Third-party providers may collect information according to their own privacy policies.

5️⃣ Cookies Policy

Cookies are small text files stored on your device to improve website functionality and analytics.

We may use cookies for:

• website functionality
• session management
• analytics and traffic monitoring
• remembering preferences
• security and performance optimization

Users may:

• disable cookies through browser settings
• clear cookies at any time

Disabling cookies may affect website functionality.

6️⃣ Data Sharing & Disclosure

Sabika Tech does not sell personal information.

We may share information only when necessary with:

• cloud service providers
• analytics providers
• communication platforms
• hosting infrastructure providers
• payment processors (if applicable)
• authorized subcontractors or partners involved in service delivery

Information may also be disclosed:

• when required by law
• to comply with legal obligations
• to protect legal rights or prevent misuse

All reasonable efforts are made to work with trusted providers and maintain confidentiality.

7️⃣ Data Retention

We retain information only as long as necessary for:

• business operations
• project management
• legal compliance
• security purposes
• service improvement

Retention periods may vary depending on:

• project requirements
• legal obligations
• operational needs

When information is no longer required, reasonable efforts will be made to securely delete or anonymize it.

8️⃣ Data Security

Sabika Tech implements reasonable technical and organizational measures to protect information from:

• unauthorized access
• misuse
• disclosure
• alteration
• destruction

Security measures may include:

• secured servers
• restricted access
• encrypted communications where applicable
• firewall and infrastructure protection
• cloud security services

However, no internet-based system or storage method is completely secure, and absolute security cannot be guaranteed.

9️⃣ Third-Party Services & Links

Our website or services may contain links or integrations with third-party platforms, including:

• WhatsApp
• cloud infrastructure providers
• external APIs
• analytics providers
• social media platforms

Sabika Tech is not responsible for the privacy practices, content, or policies of third-party services.

Users are encouraged to review the privacy policies of external providers separately.

🔟 International Data Processing

Depending on the services used, data may be processed or stored on servers located in different countries through trusted cloud or infrastructure providers.

By using our services, users acknowledge that data processing may occur across international systems and infrastructures.

1️⃣1️⃣ Client Data & Confidentiality

For client projects, Sabika Tech treats client business data and operational information as confidential.

We do not intentionally access, disclose, or use client data beyond what is necessary for:

• implementation
• support
• maintenance
• troubleshooting
• agreed project activities

Clients remain responsible for:

• data accuracy
• backup management
• internal access controls
• compliance with applicable regulations

1️⃣2️⃣ Marketing Communications

We may occasionally send:

• business updates
• service information
• technology insights
• marketing communications

Users may opt out or unsubscribe from non-essential communications at any time.

We do not send spam or intentionally abusive marketing communications.

1️⃣3️⃣ Children’s Privacy

Sabika Tech services and website are intended for business and professional use.

We do not knowingly collect personal information from children under applicable legal age requirements.

1️⃣4️⃣ Your Rights

Depending on applicable laws and regulations, users may have rights to:

• request access to personal information
• request corrections or updates
• request deletion of certain information
• object to certain processing activities
• withdraw consent where applicable

Requests may be submitted through our official contact channels.

1️⃣5️⃣ Limitation of Liability

While Sabika Tech takes reasonable steps to protect information, we cannot guarantee absolute security against:

• cyberattacks
• unauthorized access
• infrastructure failures
• third-party service incidents
• internet transmission risks

Users acknowledge these inherent risks when using online systems and services.

1️⃣6️⃣ Changes to This Privacy Policy

Sabika Tech reserves the right to modify or update this Privacy Policy at any time.

Updated versions will be published on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

1️⃣7️⃣ Contact Information

For questions regarding this Privacy Policy or data-related matters, please contact:

Sabika Tech

🌐 sabika.id
📧 [email protected]